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Job Title: Customer Success Manager Remuneration: BOE Location: Dublin Job type: Permanent Contact: Alan Ref: 10414
Customer Success Manager
One of our clients, in Dublin’s Silicon Docks, is looking for enthusiastic and successful Customer Success Managers to join their growing team. You’ll be someone who revels in owning the customer and being with them on their journey from the evaluation stage all the way to their annual licence renewal.
You’ll be able to develop in-depth relationships with customers and provide first-class support to customers.
- You must be living in Ireland and eligible to work and live in Ireland on application
- You should at least 2 years of experience in a similar Customer Success Manager role in a SaaS software environment
- You’ll be focused on owning and exceeding KPIs set to measure performance
- You won’t be afraid to voice opinions about all aspects of the business to drive change and improve areas where needed
- You must have a very high fluency in English
- It’s highly advantageous if you have a second European language